Introducing: User Selectable Times!
Sutro App Update: 1.76
Welcome to the latest update for the Sutro smart swimming pool device (version 1.76)! We know how important it is to keep your pool water perfectly balanced and that's why we're excited to announce our new feature that allows you to easily manipulate when the Sutro tests.
With this new feature, you can now test your pool's pH, chlorine, bromine, alkalinity, and at the most convenient time for you. Whether you prefer to eliminate the midnight test, or test throughout the day, the choice is now yours.
What Are The Benefits?
We are providing our app users with more flexibility by giving them the option to choose their own test time schedule (3 times/day) within the Sutro app. As a Premium Service feature, this will allow Sutro customers to sync their system with their own unique schedule.
Why Did We Make This Update?
Previously, all app users had the same reading times of 8am, 4pm, and midnight PST. We had an overwhelming amount of users who requested to be able to change these times to coincide with their pump times or their work schedules or to push a reading on demand.
How Do I Access This New Feature?
Step 1:
Open the Sutro App and Navigate to:
Menu → Settings → Timing
Step 2:
This will default to the “Today Only” page.
If a reading has been taken, it will be grayed out and unable to change.
If you want to push an on demand reading, just change the upcoming time to the nearest hour. For example, if it’s 3:30pm, you can change it to 4:00pm to take a reading.
Step 3:
If you want to change your test times permanently, update the drop down to “Recurring schedule”.
You can update all reading times, choose when you would like the alkalinity reading to be taken, or reset it to Sutro default.
We've also made some other improvements to the app such as bug fixes and performance enhancements to make your experience even better. We're constantly working to improve the app and bring you new features that will make maintaining your pool even easier.
Thank you for choosing Sutro and we can't wait to hear your feedback on this new feature. As always, if you have any questions or concerns, please don't hesitate to reach out to our support team. We're here to help!
Things to Note:
-
User Selectable Times is only available to Premium App Users. If you would like to upgrade from Basic to Premium, follow these instructions:
Login to your Sutro App
Click the Menu and then "MY.MYSUTRO"
Once you're logged in, click the "My Membership" tab
Select "What's The Difference"
Select "Change My Plan" to Premium
You will still need to have 3 readings per day (no more or less) and they must be taken at least 4 hours apart. Readings can only be taken on the hour (9am,10am, etc) and not in any minute increments (9:30am, 10:15am, etc)
All times will be defaulted to 8am, 4pm, and midnight PST on default. If your account is on premium and then downgraded to basic, your default times will change to 8am, 4pm, and midnight PST.
Daylight savings time is not taken into account
-
Please note, alkalinity can still only be taken once per day
Don't Have Sutro Yet?
Learn more about our innovative smart pool monitoring device
Sutro is a smart system that will help you manage your pool (or spa). It's the simple, safe, and seamless way to measure, monitor, and get treatment recommendations to keep your water safe.
The Sutro system comes with:
(1) Sutro Monitor (this floats in your pool or spa)
(1) Water test cartridge (measures pH, free chlorine (and bromine for spas), and alkalinity). It also works for saltwater pools.
(2) Rechargeable Li-Ion batteries
(1) Hub and Charger base unit (this goes in your house to extend the Sutro's range)
(1) US-110V adapter
Once you receive the device, download the Sutro App for iPhone or Android here.
When you open the app, you will create an account and choose the monthly service plan that is best for you ($29/mo for basic or $39/mo for premium)
Your subscription also includes a testing cartridge (that goes inside Sutro) which will be shipped to you as needed.
Sutro is a smart system that will help you manage your pool (or spa). It's the simple, safe, and seamless way to measure, monitor, and get treatment recommendations to keep your water safe.
The Sutro system comes with:
(1) Sutro Monitor (this floats in your pool or spa)
(1) Water test cartridge (measures pH, free chlorine (and bromine for spas), and alkalinity). It also works for saltwater pools.
(2) Rechargeable Li-Ion batteries
(1) Hub and Charger base unit (this goes in your house to extend the Sutro's range)
(1) US-110V adapter
Once you receive the device, download the Sutro App for iPhone or Android here.
When you open the app, you will create an account and choose the monthly service plan that is best for you ($29/mo for basic or $39/mo for premium)
Your subscription also includes a testing cartridge (that goes inside Sutro) which will be shipped to you as needed.
Our Customers Know Us Best...
★ ★ ★ ★ ★
"Love mine! For someone that has no experience with a pool this has been a lifesaver and saves so many trips to the pool store. The easy instructions have really helped us. Yes, the price is expensive at the start but really worth it. I’m in total control of my pool and save over a month since I don’t need a pool service."
— Kris Hedrick
★ ★ ★ ★ ★
"Saves me trips to get water checked and also let’s me tell my daughter who lives near by what needs to be done when I’m away, so the pool doesn’t get out of wack when I’m not there."
— Ric W.
